Every MPI customer is assigned a dedicated program manager (PM) that essentially represents the customer within our factory.
The PM's responsibilities include:
- Helping to transition new products into MPI's facility
- Insuring a single point of contact that offers a one-to-one communication channel to streamline information flow
- Initiating, monitoring and reporting upon the status of processes on the customer's behalf, such as quote activity, purchase order management, and critical material status reports
- Elaborating upon the work-in-progress status reports available via the customer portal
- Conducting quarterly business reviews where forecasts and key metrics are discussed and mutually agreed to
Microboard Processing, Inc.
Call 1-203-881-4300, Monday to Friday, 8am-5pm (EST)





